Frequently Asked Questions
Find answers to common questions about our electronics and components
Are your products genuine and high quality?
Yes, we source all our components and modules directly from reputable manufacturers and authorized distributors to ensure 100% authenticity.
Do you provide technical support for DIY kits?
Absolutely. We offer comprehensive documentation, wiring diagrams, and email-based technical support for all our robotics and DIY electronic kits.
Can I place a bulk order for educational institutions?
Yes, we cater to schools, colleges, and makerspaces. Please contact our sales team for special institutional pricing and bulk discounts.
How do I track my order status?
Once your order is dispatched, you will receive a tracking ID via email and SMS to monitor your shipment in real-time.
What should I do if a component is missing from my kit?
Please contact us within 48 hours of delivery. We will verify the claim and ship the missing parts to you immediately at no extra cost.
Do you offer international shipping?
Currently, we ship to select international locations. Please check the shipping calculator at checkout for availability and rates.